Creating Guest Personas
To create guest personas, start by gathering data from your market research, guest surveys, and any other relevant sources. Identify key characteristics such as age, gender, income level, location, travel motivations, and booking behaviors. From this data, you can create personas that represent your typical guests.
For example, one of your personas might be “Sarah and John,” a couple in their 30s from Australia who are looking for a romantic getaway. They prefer villas that offer privacy, stunning views, and proximity to the beach. Another persona might be “The Millennial Nomad,” a solo traveler in their 20s who is looking for a villa with strong Wi-Fi, a comfortable workspace, and access to local cafes and coworking spaces.